Reviews & Testimonials

My husband and I had a great experience with our salesperson Cody Hardesty. He was very polite, knowledgeable about the vehicle I was purchasing, and extremely patient throughout the process. He was helpful every step of the way and brought a lot of positive energy, which made the entire experience enjoyable and stress-free. I truly appreciate his professionalism and dedication. AW in the finance department was also easy to work with made sure I was happy with everything!

I wanted to take the time to personally thank each of you, the Toyota-LC team for ALL you do daily. Everyone I encountered was professional, helpful and so kind throughout my whole experience. I was well taken care of. I am from out of state and just moved here. I was honestly worried about cost, unknown repairs and not having reliable vehicle or a rental. Toyota, LC was a one stop shop. Everyone eased my concerns and made car repair issues so much easier. I felt at HOME! From day one, from arranging the car rental to the the utmost professional and encouraging text and phone call communication during repairs to picking up my car was an overall pleasant experience. I will definitely be back for any routine maintenance and possibly to buy new in the future.

Great customer service. Went in to have my truck's 10,000 mile check and assisted me in installing my new steering wheel cover at no charge. Highly recommend this dealership.

Recently purchased a vehicle from Lake Charles Toyota. A totally professional experience . Kelly had every thing ready when we arrived from presenting the vehicle, the financial were an easy quick process and setting up tutorial of the electronics. Thanks LCT for a great deal.

Luke Weeks took the best care of us and got us into a 2025 4Runner. We showed up after we got off of work and he was so eager to help us and was not pushy at all. Him and his brother in finance made this experience the absolute best we could have asked for, they were all around amazing and I’ll always recommend him to anyone interested in buying a vehicle! ♥️

I would like to extend my sincere gratitude to Lake Charles Toyota for helping me with the purchase of my new vehicle. A special thank you to Brandon Louis for going above and beyond throughout the entire process. Your patience, professionalism, and dedication made everything incredibly smooth and stress-free. I truly appreciate all the hard work you put in to make this happen for me. Thank you again!

Matthew Hicks was awesome. My air ride went out in my work truck. Stopped in randomly and he got me back in the road in no time. Kept me up to date while I waited. I recommend this place to anyone

Taylor Tucker was exceptional. Not only did she help us find two vehicles that were perfect for us but she’s been an excellent resource since the purchase. Christian has been amazing at lining me up to continue customizing the vehicle. Customer service is second to none. Highly recommend!

Good service and friendly people.

Probably the best new truck buying experience I’ve had, no dealer add ons, no upcharges in finance. Had to argue a little on my trade in value, overall very satisfied

They are very helpful, made me a great deal, service will help in anyway possible, great dealership.

We just purchased our brand new 2025 toyota 4 runner yesterday. We drove in from Beaumont on Saturday to test drive and again yesterday to finalize our purchase. Caven Oneal was our salesman and he was absolutely amazing! He answered all of our questions we had and made it super easy for us! This was the best new car buying experience we have had. Very much worth the drive!!!

Great

Went to Toyota in Lake Charles and leased a car. My salesman was Devin Johnson, he is awesome y'all. Devin made the process so easy. He knows his stuff, and he's just a good guy. Be sure to ask for him if you're looking for a new ride. 😉

Wonderful place to do business!

From the time I met my salesman Todd Williams to the signing of the contract was an enjoyable experience! The entire staff was friendly and very helpful. The atmosphere of the inside of the building has a great feeling to it. I'm very grateful for stopping here to look at a Sienna van. I feel like I'm waiting on Christmas to get here, waiting on the arrival of my new van!! 😊

I am facing a lot of administrative issues with Lake Charles Toyota . First the staff kept asking for. Louisiana ID even though I had one. They refused to release the car until my bank manager spoke to them. Now my registration is held up. Not a very great experience for an expat trying to buy a car from them.

Good place to buy some new Toyotas.

I had a great experience with my salesperson Todd Williams He was very polite, knowledgeable. Todd took his time with me explaining the process, and located the exact vehicle i was looking for. GREAT EXPERIENCE.

Excelente la atención