Reviews & Testimonials

My husband and I had a great experience with our salesperson Cody Hardesty. He was very polite, knowledgeable about the vehicle I was purchasing, and extremely patient throughout the process. He was helpful every step of the way and brought a lot of positive energy, which made the entire experience enjoyable and stress-free. I truly appreciate his professionalism and dedication. AW in the finance department was also easy to work with made sure I was happy with everything!

Taylor Tucker was exceptional. Not only did she help us find two vehicles that were perfect for us but she’s been an excellent resource since the purchase. Christian has been amazing at lining me up to continue customizing the vehicle. Customer service is second to none. Highly recommend!

We just purchased our brand new 2025 toyota 4 runner yesterday. We drove in from Beaumont on Saturday to test drive and again yesterday to finalize our purchase. Caven Oneal was our salesman and he was absolutely amazing! He answered all of our questions we had and made it super easy for us! This was the best new car buying experience we have had. Very much worth the drive!!!

Good service and friendly people.

Probably the best new truck buying experience I’ve had, no dealer add ons, no upcharges in finance. Had to argue a little on my trade in value, overall very satisfied

I would like to extend my sincere gratitude to Lake Charles Toyota for helping me with the purchase of my new vehicle. A special thank you to Brandon Louis for going above and beyond throughout the entire process. Your patience, professionalism, and dedication made everything incredibly smooth and stress-free. I truly appreciate all the hard work you put in to make this happen for me. Thank you again!

Luke Weeks took the best care of us and got us into a 2025 4Runner. We showed up after we got off of work and he was so eager to help us and was not pushy at all. Him and his brother in finance made this experience the absolute best we could have asked for, they were all around amazing and I’ll always recommend him to anyone interested in buying a vehicle! ♥️

Matthew Hicks was awesome. My air ride went out in my work truck. Stopped in randomly and he got me back in the road in no time. Kept me up to date while I waited. I recommend this place to anyone

They are very helpful, made me a great deal, service will help in anyway possible, great dealership.

Went to Toyota in Lake Charles and leased a car. My salesman was Devin Johnson, he is awesome y'all. Devin made the process so easy. He knows his stuff, and he's just a good guy. Be sure to ask for him if you're looking for a new ride. 😉

Great

Wonderful place to do business!

Thanks so much to Jedi Master Chris! I called and spoke with Chris Damian at the Toyota dealership on Wednesday night, fully expecting the usual car-buying headache. Instead, I got a certified dealership Jedi. I said, “Hey, I want to trade in my Honda Pilot and pay outright for a Corolla,” and Chris basically said, “These are the cars you’re looking for,” like he was waving a lightsaber of customer service magic. He found the exact car I had in mind, walked me through the trade-in process (which included a car both me and my ex on it—cue dramatic music), and somehow made it all so painless. He even handed my toddler Cheez-Its like a pro and Corey from finance gave her a rubber duck and survived her fussy toddler chaos with pure patience and kindness. By Friday evening, I was cruising off the lot in my shiny 2023 gold-certified Toyota Corolla like a galactic queen. Then…the universe decided to throw in some chaos. About 10 minutes after leaving the lot, I caught a flat tire. With my toddler in the back and my anxiety meter at 1000, seriously, hello hot mess express, I called Chris mid-breakdown. Not all heroes wear capes—some just show up with a tire iron. He got there in minutes, aired up the flat to see if anything was wrong, realized it wasn’t fixable, changed my flat on the spot, and even checked in later to make sure my daughter and I made it home safely. And if that wasn’t enough, this morning he came to my work, took the car back to the dealership, and replaced the tire with a brand new one. FOR FREE. That’s not customer service—that’s Jedi-level loyalty-building. I left with a reliable, beautiful Corolla, lifetime oil changes, inspection stickers—and honestly, a new standard for what good customer service looks like. I came in just wanting a car solely in my name and paid off. I left with a new ride, a few laughs, and a full-blown dealership lightsaber-wielding legend on my side. Seriously, go ask for Chris! The Force is strong with that one.

Todd is the best salesperson Very attentive and helpful

I LOVE Lake Charles Toyota!! They do literally everything they can to get you what you want and make things work out smoothly for you. They stick with you no matter how long the process takes and you’ll always be super supported. We’re too happy we got our car from them!!

Buying a car can often be a long and drawn-out experience, but my experience at Lake Charles Toyota was surprisingly pleasant. From the moment I contacted them, Lauren Damiata was quick to respond and very helpful. She answered all my questions thoroughly, helped me find the perfect vehicle for my needs, and made the paperwork process as efficient as possible. I truly appreciated her professionalism, knowledge, and friendly demeanor. I highly recommend Lake Charles Toyota, especially Lauren Damiata, to anyone in the market for a new vehicle. They made what can be a stressful experience into a positive one!

I don’t usually write reviews, but after working with Luke Weeks at Lake Charles Toyota, I had to take a moment to recognize someone truly exceptional. From the very beginning, Luke went above and beyond to help me find the perfect car for my daughter. He was knowledgeable, sincere, and incredibly communicative every step of the way. When we couldn’t find the exact vehicle we wanted, Luke didn’t miss a beat. He helped us order a custom-built car, and made the entire process seamless. What stood out the most was how personal and thoughtful Luke was. I was handling everything remotely, as I live out of state, and Luke's efforts made the entire experience feel easy and connected. His near-constant updates and initiative went beyond expectations. He always reached out first and kept me in the loop throughout the process. He made sure everything ran smoothly from start to finish. But what really touched me was the extra mile he went to help me make this moment special for my babygirl. It was her first new car, so I had flowers sent to the dealership to surprise her when she picked it up. Luke collaborated with me to receive the flower delivery, and went back and forth with me to ensure they were perfectly placed. We added a big, beautiful bow on the front, and Luke ensured the entire pickup experience felt like a celebration. He understood the moment and was genuinely invested in making it a memorable one. My lil girl was absolutely blown away. The smile on her face and the joy in that moment... every Dad understands that incomparable feeling. Luke is more than just a great salesman, he’s a kind, down-to-earth human who truly gives a shit about his job and the joy it brings to others. If you’re buying a car, you’d be fortunate to work with him. This wasn’t just a transaction, it was an experience. One we'll remember for ages. I can’t recommend Luke Weeks and Lake Charles Toyota enough. -JD

Here’s your 5-star review with a polished and engaging tone: ⭐⭐⭐⭐⭐ Spectacular service! Cory Tarver never fails to provide 100% satisfaction, and my sales advisor, John Breaux, truly made me feel comfortable throughout my visit. He took the time to understand what was important to me and provided the perfect options with genuine care. Ricky Wilson, the finance manager, made the process seamless and stress-free. I’ve dealt with countless dealerships over the years, and most experiences were far from pleasant. It’s refreshing to know that Lake Charles Toyota is still a place that values fairness, honesty, and straightforward business. If you’re looking for a dealership that truly cares about its customers, this is the place to go. Thanks again to the entire Lake Charles Toyota team!

From the time I met my salesman Todd Williams to the signing of the contract was an enjoyable experience! The entire staff was friendly and very helpful. The atmosphere of the inside of the building has a great feeling to it. I'm very grateful for stopping here to look at a Sienna van. I feel like I'm waiting on Christmas to get here, waiting on the arrival of my new van!! 😊

I am facing a lot of administrative issues with Lake Charles Toyota . First the staff kept asking for. Louisiana ID even though I had one. They refused to release the car until my bank manager spoke to them. Now my registration is held up. Not a very great experience for an expat trying to buy a car from them.