Estimate your payments

Please adjust the options below so we can estimate the most accurate monthly payments.

Your estimated credit score
Loan term
Down payment
$42,000
$0

Disclaimers

We're located at 3905 Gerstner Memorial Dr, Lake Charles, LA 70607
New Inventory Call Us Find Us
MENU
MENU
  • SmartPath
    • SmartPath
    • Research
      • Model Research
      • Model Comparison
      • Toyota Showroom
      • Toyota Hybrid FAQs
      • Used Toyota
      • Toyota Safety Sense
  • Pre-Owned
    • View all [46]
    • Cars [17]
    • Trucks [10]
    • SUVs & Crossovers [18]
    • Vans [1]
    • Hybrid & Electric [3]
    Features
    • Why Buy Certified?
    • Toyota Certified Used Vehicles
    • Over 30 MPG
    • Convertible
    • All-wheel drive
    • Moonroof
    • Leather seats
    • Heated seats
    • Value Your Trade
  • Specials
    • Recent Price Drops
    • Military Rebate
    • College Grad Rebate
    • Toyota Incentives
    • Toyota Lease Offers
    • Service Specials
    • Service, Parts, & Accessories Financing
  • Service
    • ToyotaCare
    • Toyota Express Maintenance
    • Check for Recalls
    • Complimentary Oil Changes
    • Schedule Service
    • Brake Inspection in Lake Charles, LA
    • Service, Parts, & Accessories Financing
    • About Our Services
    • Custom Accessories Shop
    • Free Diagnostic for Students
    • Service Specials
    • Service Center
    • Lexus Service & Parts
  • Parts
    • Parts
    • Tire Center
    • Order Parts
    • Parts Specials
    • Service, Parts, & Accessories Financing
  • Finance
    • Start Your Deal
    • Online Credit Approval
    • Value Your Trade
    • Schedule Test Drive
    • What’s Your Trade-In Worth?
  • About Us
    • Talk to the Tarvers
    • Why Buy From Us
    • Community Involvement
    • Testimonials
    • Our Blog
    • Our Team
    • Careers
    • Contact Us
    • Se Habla Español
    • Toyota App
Map 3905 Gerstner Memorial Dr, Lake Charles, LA Today 8:30-5pm (337) 419-2993
Lake Charles Toyota logo
Home / About Lake charles toyota in Lake charles, La / Customer Testimonials | Lake Charles Toyota | LA

How Was Your Experience at Lake Charles Toyota?

We aim to offer an honest and upfront automotive experience here at Lake Charles Toyota. That’s why we welcome any and all customer feedback regarding our products, staff, and service. Our most recent customer reviews and testimonials can be viewed below. Additionally, if you’re one of our past or current patrons, make sure to leave your own review! We’ll be glad to hear from you!

Google (Sales Department)
Google (Service Department)
Google (Parts)
Google (LCT Customs)
Facebook
Better Business Bureau
Not sure what to write about in your review?
If you have time, the most helpful reviews offer specific details of your experience and include a helpful tip for future customers. Here are a few questions to ask yourself when you are writing the review. These will help you write something detailed and helpful:

• Did you buy a new car, used car, or certified pre-owned?
• Which service did you have done in our service department, today?
• Where do you live?
• Did you drive past other options to do business with us?
• How did we do?
• Was there someone on our team who really impressed you?
• Have you bought a vehicle from us before?
• How do we compare to other dealerships you’ve been to in the past?
• Do you have any tips to offer future customers?
• Would you recommend us to your friends and family?

If you’re short on time, we understand. Short and sweet reviews are always welcome!
Lastly, If your visit wasn’t our best effort, we’d like to hear from you to learn where we went wrong, what we can do to correct our mistakes, and improve your experience moving forward. Please reach out to our Guest Services Manager, Jeremy Nunnally. He’s available at 337 478 3511 or by email to customerservice@lakecharlestoyota.com
45 Testimonials
4.9 out of 5 stars
5 star
41
4 star
4
3 star
0
2 star
0
1 star
0
Randall Weeks was an amazing sales associate. He worked tirelessly to find us the vehicle that we wanted. He made things effortless. Corey our Finance Manager was awesome as well. He explained everything very clearly. We will definitely use Lake Charles Toyota exclusively for our vehicle needs.
Jon-Joseph Crump
2022-09-18
I always have such a great experience at Lake Charles Toyota! David Goodly and Ryan Nugent made the buying process very quick and simple! A.W. with service made sure that everything was up to date and running smoothly with my vehicle. All of the employees at Lake Charles Toyota are very knowledgeable and helpful, I’ve never had a bad experience here!
allyson soileau
2022-09-11
David Goodly is an honest, personable and upfront salesman but more than that he is a wonderful Christian man. He was never pushy and very accommodating in showing us vehicles on the lot. Our experience was top notch with his knowledge of inventory and flawless process from beginning to end. David Begnaud made us a great deal and Ryan in finance sealed the deal for us. All were very professional. The entire dealership has a great vibe about it. Good job Lake Charles Toyota!
Ann
2022-09-02
We got in a wreck about 20 miles outside of Lake Charles & wanted to make sure our car was safe to continue the trek home. They were all very kind in helping us out & had a great spot for my kids to burn some energy while we wanted. Thanks for keeping us safe!
Hannah Baker
2022-07-26
I am elated with the entire Experience!! I love my new 2022 Tundra. Mr. Breaux took care of me. It was significantly quicker than I expected for what I was asking. The staff was all pleasant and accommodating. I felt as if they truly wanted me to not only buy my truck but wanted me to know about what it was and how it all worked. Thank You!!
Michael Sonnier
2022-06-02
This dealership is out of my way, more than 50 miles away. I drive past many dealerships, to go to Lake Charles Toyota. However, I drive over, for the service, honesty, and friendly people. They have never disappointed me from a sales, service, or management standpoint. I have bought multiple vehicles here and plan to continue giving them my business. Great place to buy a car, truck, or SUV. They do things other dealerships just will not do. I Highly Recommend giving them a shot. Jimmy Thompson has been our Sales Person. Jimmy has always gone above and beyond to accommodate. I would give 10 Stars, if I could.... More
Shane Reynolds
2022-05-04
Bought a new Toyota Corolla here last week. My salesman, Ricky Davis, was amazing and answered all questions I had. He even double checked some things to make sure he was giving me the correct information. The finance department worked with us and made the process easy and helped tremendously explaining the things we could include so we had a clear picture of what we were getting by purchasing extras. When I brought my car back for the added extras to be installed, it was a painless experience. I was offered a rental right away without having to ask which is different than most dealerships around here. Overall an awesome experience and I will definitely recommend Lake Charles Toyota to anyone looking for a vehicle.... More
Wendy Landry
2022-04-06
Best experience buying from a dealer ever! Joey was professional and courteous. I have a busy work schedule, and he was willing to accommodate my husband and me. We knew exactly what vehicle we wanted, and there was zero pressure to try and “upsell”. From start to finish it only took about an hour. I call that a WIN. I am very happy with my ‘17 Explorer!
Tricia P
2022-04-02
Glen and the team at Lake Charles Toyota made my buying experience one of the best I have ever had. From them keeping an eye out for the vehicle I wanted to handling all of the paperwork at a time convenient for me - this is some of the best customer service I have experienced! I will continue to buy my vehicles here - since the buying and service experiences have both been top notch!
Molly Turman Smith
2022-03-16
My experience with buying a car from Lake harles Toyota was very pleasant. The sales men were very informative, and listened to me. They were not pushy and gave me what I asked for with a reasonable price. Thank you for the great experience. I love my Highlander.
Denise Lowery
2022-03-07
Next

Department Hours

Sales
Open Saturdays until 5:00 pm |
Hours
(337) 426-1691
Service
Open Saturdays until 4:00 pm |
Hours
(337) 419-2993
Parts
Open Saturdays until 4:00 pm |
Hours
(337) 419-3186

Inventory

All New Toyota
Cars & Minivan
Trucks
Crossovers & SUVs
Electrified

Certified Pre-Owned
All Pre-Owned

Shopping Tools

Get Approved
Value Your Trade
Read Reviews
Schedule Test Drive
Schedule Service
Order Parts
Hours & Directions

Follow Us

Next-Generation Engine 6 Custom Dealer Website powered by DealerFire.  Part of the DealerSocket portfolio of advanced automotive technology products.
Copyright ©
 

      Privacy  |  Sitemap  |  Accessibility  |  Safety Recalls & Service Campaigns