(337) 426-1691 Now Closed
Sales
Service
Toyota Presidents Award 2023

Award Winning Toyota Dealership

at Lake Charles Toyota

(337) 426-1691

 

Now Closed

2023 Dealer of Excellence_web

Lake Charles Toyota Certified as a J.D. Power 2023 U.S. Dealer of Excellence

in Lake Charles, LA

Buying a vehicle is a significant financial transaction and can be stressful because there’s so much information to digest. The Dealer of Excellence Program assists auto buyers who are looking for an exceptional dealership where they can confidently buy a vehicle.

 

 

This certification is based on achievement of high scores from automotive manufacturer customer research and completion of an in-dealership best practices verification visit.

 Demonstrating its commitment to exceeding customer
expectations, Lake Charles Toyota has been certified in the J.D. Power 2023
Dealer of Excellence Program,
which recognizes the top 2-3% of vehicle dealerships throughout the United States that provide exceptional customer service.
“Accolades like this one from J.D. Power as well as our ten President’s Awards from Toyota are a direct result of the care and efforts our staff puts forth with each and every customer, each and every day” Corey Tarver, Lake Charles Toyota General Manager. “A superior customer experience is the goal of every interaction, whether it’s a phone call, a web chat, or an in person visit to our ServiceCenter or Sales department,” Known for its “Voice of the Customer” research for more than 50 years, J.D. Power and, subsequently, its Dealer of Excellence Program help consumers identify leading retailers that will go the extra mile. Buying a vehicle is a significant financial transaction and can be stressful because there’s so much
information to digest. The Dealer of Excellence Program assists auto buyers who are looking for an exceptional dealership where they can confidently buy a vehicle. J.D. Power 2023 Dealer of Excellence Program recognition is based on achievement of high scores from
automotive manufacturer customer research and completion of an in-dealership best practices verification
visit. For more information, visit jdpower.com/us-doe

Dealership Press Release(Lake Charles, LA) August 17, 2023

About Lake Charles Toyota

Family-Owned Toyota Dealership in Lake Charles, LA

At Lake Charles Toyota, you can trade in that feeling of dread and drive away with a new experience so unexpected, you’ll wonder, “Why aren’t all car dealerships run this way?” The answer is simple, those dealerships are not family owned and operated by the Tarvers: Phillip and Dewanna Tarver and their sons Corey and Eric. The Tarvers do business the way they do life. Putting the customer’s experience first requires a servant’s attitude, an unparalleled work ethic and sacrifice. We’d like the opportunity to raise your expectations of what an auto dealership should be and earn your business.

Lake Charles Toyota Family, the Tarvers
Lake Charles Toyota logo with red Toyota logo and black letters

Hours & Location

SALES

Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 5:00 PM
SundayClosed

SERVICE

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:00 AM - 4:00 PM
SundayClosed

PARTS

Monday8:00 AM - 5:30 PM
Tuesday8:00 AM - 5:30 PM
Wednesday8:00 AM - 5:30 PM
Thursday8:00 AM - 5:30 PM
Friday8:00 AM - 5:30 PM
Saturday8:00 AM - 4:00 PM
SundayClosed