More than employees, they're friends.

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At Lake Charles Toyota we are very proud of the relationships we have built with our customers and community over the 20 plus years we have been in business.  We work very hard to be sensitive, caring, and alert to the needs of our close friends in our area.

But we are particularly proud of the relationships we have developed with our staff.  We have over 125 associates, all of whom we value greatly.  Some have been loyal to our family the entire time we have owned Lake Charles Toyota, including our Parts Manager, Troy Shuff, our Service Manager, Kenny Guillory, and Toyota Master Technician Joe Estilette.  We even have a few who have been with us for almost all of our 33 plus years in the car business.  These include Rusty Stroderd our Assistant Service Manager, Pam Paul our warranty administrator and gift shop manager, Wilson Boudreaux another of our Toyota Master Technicians, Kristal Boudreaux our Parts counter assistant, and Joe Batiste from our detail shop. 

Many have been with us ever since we built our new facility in 2007 and moved down the street to our present location.  We believe the quality of our relationship with our staff determines the quality of the ownership experience they deliver to our customers.  We have enjoyed working and learning with all of them and are proud to call them our friends.  We spend a lot of time together and we get to know one another quite well, for the good as well as the not so good.  We strive to work through any difficulties and seek to constantly improve our understanding of one another and our respective roles in serving our customers and our community.

Categories: Social, Service, Parts, People